Sona111 Terms and Conditions — The Complete User Guide

Sona111 (hereinafter "the Platform" or "we") is an online gaming and betting service provider. These Terms & Conditions ("Terms") constitute a legally binding agreement between you and sona111. By registering on sona111 or using any of its services, you are deemed to have accepted these Terms in full.

If you do not agree with these Terms and Conditions, please refrain from using the platform. sona111 reserves the right to amend these terms at any time, and registered users will be notified by email of any significant changes.

• These Terms and Conditions form a binding agreement between the user and sona111.
• Using the platform constitutes full acceptance of these Terms and Conditions.
• These terms may be updated at any time — the latest version will always be available on this page.
• You are strongly advised to read the full Terms & Conditions before creating an account.

To create an account on sona111, the following conditions must be met. All information provided during registration must be accurate, complete, and up to date. sona111 reserves the right to close any account found to have submitted false or misleading information.

Each individual is permitted to hold only one account. If multiple accounts are found belonging to the same person, all accounts will be immediately closed and any bonus funds within them will be forfeited. Withdrawals may be restricted until KYC (Know Your Customer) verification is complete.

• You must be at least 18 years of age.
• Your correct name, address, and mobile number must be provided.
• A valid email address is required.
• Each person may hold only one account.
• Information provided at registration can be updated later through our support team.

Sona111 currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200 BDT. Maximum deposit limits vary based on account tier and verification status. All deposits must be made from an account registered in your own name.

Deposits made by third parties will not be accepted. If a third-party payment is detected, the amount will be returned and the account may be subject to investigation. sona111 strictly adheres to Anti-Money Laundering (AML) policies.

• Minimum deposit: ৳200 BDT.
• Supported methods: bKash, Nagad, Rocket, Bank Transfer.
• Third-party payments are not accepted.
• No additional charges apply to deposits.

A completed KYC verification is required to make a withdrawal. The minimum withdrawal amount is ৳500 BDT. Withdrawal requests are typically processed within 24 hours, though this may vary depending on banking days and the amount.

Withdrawals must be made to the same payment method used for the deposit. Wagering requirements associated with any bonus must be fully met before those funds can be withdrawn. If fraudulent activity is suspected, withdrawals may be placed on hold pending investigation.

• Minimum withdrawal: ৳500 BDT.
• Processing time: typically within 24 hours.
• Withdrawals are not possible without KYC verification.
• Withdrawals must be made to the same source used for the deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

Sona111 offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, free spins, cashback, and vouchers. Each bonus has its own terms, which are detailed on the relevant promotions page.

Bonuses must be used only for their intended purpose. Misuse of bonuses — such as claiming them through multiple accounts or attempting to circumvent the terms — may result in bonus cancellation and account closure. sona111 reserves the right to modify or cancel any bonus offer at its discretion.

• Every bonus has an expiry date — once it expires, the bonus is forfeited.
• Running multiple bonuses simultaneously may not be permitted.
• Not all games are eligible for bonus balance play — the list of qualifying games is available on the promotions page.
• Real money and bonus money are managed separately.

All games and betting activities on sona111 operate under defined rules. Game outcomes are determined by RNG (Random Number Generator) technology and are regularly audited by third parties. Crash games use a Provably Fair algorithm.

For Sports Betting, official scores and results are final. If a match is cancelled, the stake for that bet will be refunded. In the event of a technical issue during live betting that results in a voided bet, sona111's decision is final. Deliberately exploiting system vulnerabilities is strictly prohibited.

• All game outcomes are governed by certified RNG.
• Official results apply for Sports Betting.
• Winnings resulting from a system error may not be honoured.
• The use of bots or automated software is strictly prohibited.

Certain activities are strictly prohibited on sona111. Any attempt at fraud, hacking, phishing, or harming other users will result in immediate account termination and legal action.

• Creating multiple accounts.
• Strategic betting to exploit bonuses (bonus abuse / arbitrage).
• Use of bots, scripts, or automated software.
• Unauthorized access to another user's account.
• Money laundering or transactions involving illegal funds.
• Deliberately exploiting bugs or errors in the platform's system.

Sona111 reserves the right to investigate, suspend, or close any account for any reason. This is generally done with prior notice; however, accounts may be closed immediately and without notice in cases of fraud or prohibited activity.

Users may also request account closure at any time by contacting support. Prior to closure, any valid balance will be available for withdrawal, unless forfeiture is required due to prohibited activity.

• Except for immediate closure due to prohibited activity, at least 48 hours' notice is typically given.
• Any valid balance can be withdrawn prior to account closure.
• Users may also voluntarily close their own account at any time.

Sona111 believes gaming is for entertainment, not a source of income. We always encourage responsible play. If you feel that gaming is negatively affecting your daily life, relationships, or finances, please reach out to our support team.

Our platform offers deposit limits, session limits, cooling-off periods, and self-exclusion options. These can be activated at any time through your account settings or by contacting support.

• Deposit limits: set daily, weekly, or monthly limits.
• Session Limit: set a cap on continuous play time.
• Cooling-off: a temporary pause on your account for a set period.
• Self-Exclusion: deactivate your account for an extended period.

Sona111 takes the security of your personal information very seriously. Data collected at registration is used solely for service delivery, verification, and legal compliance. Your information is never sold or shared with third parties, though we may be legally required to disclose it to relevant authorities.

Our servers are protected by SSL encryption. Payment details are never stored on our servers — they are processed directly through the payment gateway. For more information, please visit our Privacy Policy Read.

• Data transmission secured with SSL encryption.
• Payment details are not stored on our servers.
• Personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.

Sona111 reserves the right to modify these Terms & Conditions, in part or in full, at any time. Registered users will be notified by email of any significant changes, and the update date will be noted on this page. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

If any part of these Terms is found to be invalid or legally unenforceable, the remaining provisions shall continue in full force and effect. Any dispute with sona111 will first be addressed through negotiation. If necessary, arbitration proceedings will follow.