Data Protection Policy

Sona111 Privacy Policy — your information is safe with us

Everything about how your personal information is collected, used, and protected on sona111 — all explained here in plain, easy-to-understand English.

Last updated: January 2026

We are committed to protecting your privacy

Every piece of your information on the sona111 platform is kept with the highest level of security. Here's a quick overview of the key points.

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SSL encryption

All data transmitted between sona111's servers and your browser is protected by 256-bit SSL encryption. Your password and payment details are never sent in plain text.

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Never sold to third parties

Your name, phone number, email, or any other personal information is never sold to third-party advertisers or businesses. We respect the trust you place in us.

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Minimal data collection

Sona111 only collects information that is strictly necessary to provide its services. No excessive or irrelevant data is requested, and unused data is deleted after a set period.

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Right to access

You can request to view, update, or delete your saved information at any time by contacting support. You stay in full control of your data.

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Cookie Controls

Sona111 uses cookies solely to improve your browsing experience. Except for essential cookies, you can manage the rest through your browser settings.

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Legal compliance

Our privacy policy is built in accordance with international data protection standards. Limited information may be shared with authorities in cases of suspicious activity or legal obligations.

1

Introduction & purpose

Welcome to sona111. This Privacy Policy ("Policy") explains what information is collected when you use the sona111 platform, how it is used, who it may be shared with, and what rights you have over your own data.

We believe that safeguarding a user's personal information is one of the most fundamental responsibilities of any platform. That's why sona111 has operated from day one within a framework where user privacy is always the top priority. This policy is the written expression of that commitment.

This policy applies to all sona111 services — mobile browser, desktop site, and any future apps. By registering on sona111 or using any of our services, you are considered to have read and accepted this Privacy Policy. If you disagree with any part of this policy, please stop using the platform and contact our support team.

In plain terms: We only ask for what we need to provide you with a good service. Selling or misusing your data is never our intention.

2

What information we collect

Various types of information are collected when you create an account or use services on sona111. This data falls into three main categories — what you provide directly, what is collected automatically during your use, and what is requested for verification.

Data type Example When it's collected
Identity information Name, date of birth, gender At the time of registration
Contact Information Email, mobile number, address During registration & KYC verification
Financial information Deposit/withdrawal history, payment methods Transaction time
Identity document NID, Passport KYC verification time
Device Information IP address, browser, operating system Automatically at every session
Usage patterns Games played, betting history, login times While using the platform

Full payment card or mobile banking account numbers are never stored on sona111's servers. This information is processed directly through the payment gateway.

  • The information you provide at registration is submitted directly by you — it is your responsibility to ensure it is accurate.
  • Device information collected automatically is used solely for security and troubleshooting purposes.
  • KYC documents are stored in encrypted form after verification.
3

Use of Information

Sona111 uses your information only for specific, transparent purposes. No data is ever used beyond its stated purpose. The primary use cases are outlined below.

Your email and mobile number are used to send important account notices, transaction confirmations, and security alerts. You may opt out of promotional emails, but essential account communications cannot be disabled.

By analyzing your gaming history and usage patterns, sona111 offers you relevant promotions and game recommendations. This analysis is entirely confidential and personal information is never used in the process.

  • Account creation and management.
  • Processing and confirming transactions.
  • Identity verification and fraud prevention.
  • Providing customer support and technical assistance.
  • Sending relevant promotions and offers.
  • Meeting legal and regulatory obligations.
  • Ensuring the security and stability of the platform.
4

Data Sharing & Disclosure

Sona111 does not sell your personal data to any third party. However, limited information may be shared with trusted partners as needed to operate our services. These cases are clearly described below.

Transaction details are shared with bKash, Nagad, or other payment gateways solely to process payments. These third parties operate under their own privacy policies, and we ensure they receive only the minimum information necessary.

Where required by a valid directive from law enforcement or a court, sona111 is legally obligated to provide the relevant information. Where possible, users will be notified in advance.

  • Payment gateway — for transaction processing only.
  • KYC verification service — for identity confirmation.
  • IT security partners — for cybersecurity threat management.
  • Law enforcement agencies — when required by legal obligation.

Important: Your personal information is not shared with any parties outside the list above. No data is passed to advertisers, data brokers, or marketing firms.

5

Cookies & tracking technologies

Sona111 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help remember your session, save your preferences, and maintain security.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until the session ends
Functional Cookies Remembering Language & Preferences 30 days
Analytics cookies Page views & usage data 90 days

Disabling essential cookies may cause the platform to not function properly. Other cookies can be managed or turned off through your browser settings. Disabling cookies may limit certain features.

6

Data Security Measures

Sona111 has implemented both technical and organizational security measures to keep your data safe. All our servers operate in accordance with international security standards and are audited regularly.

  • 256-bit SSL/TLS encryption — on all data transmissions.
  • Passwords are stored using bcrypt hashing — never in plain text.
  • Two-factor authentication (2FA) is available.
  • An automatic alert email is sent whenever a suspicious login is detected.
  • Regular penetration testing and security audits.
  • Physical access controls at the data center.

Your responsibility: We do everything we can on our end, but keeping your password strong and not sharing it with anyone is your responsibility. If you notice anything suspicious, contact support immediately.

7

Your rights over your information

You have full control over your account information on sona111. You can submit any of the following requests through support at any time.

  • Right to access: You may request to view what information sona111 holds about you.
  • Right to rectification: You can request corrections to any inaccurate or outdated information.
  • Right to erasure: After account closure, you may request deletion of your personal data (exceptions may apply where required by law).
  • Right to restrict processing: You can request that your information be used only for specific, limited purposes.
  • Data portability: You may request a copy of your data in a readable format.

Requests are typically processed within 7 business days of receipt. For more complex requests, it may take a little longer — and you'll be notified if that's the case.

8

Child Protection Policy

Sona111 is strictly an adults-only platform. No one under the age of 18 is permitted to use our services, and we do not collect any information from minors.

If we become aware that a minor's information is in our system, the account will be immediately closed and all collected data will be deleted. If parents have any concerns, they can reach us at support@sona111.net.

9

Privacy Policy updates

Sona111 may update this Privacy Policy from time to time. For significant changes, registered users will be notified by email in advance, and the updated date will be reflected on this page.

Continued use of sona111 after any changes takes effect means you accept the updated policy. It is a good habit to check the "Last Updated" date at the top of the page every now and then.

Tip: Bookmark this page and check back occasionally. We will always notify you in advance of any changes.

10

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our support team. We are always here and ready to help with anything you need.

For data protection-related requests, please write "Privacy Request" in the subject line of your email. Our team typically responds within 3–5 business days.

  • Email: support@sona111.net
  • Website: sona111.net
  • Support hours: 24/7, 7 days a week

Start gaming safely on sona111

Your privacy is protected, your data is secure — join sona111 today and enjoy a trusted gaming experience on a platform you can rely on.

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